Privacy policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies insofar as no other information is provided in the subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without giving any personal information.
Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of the access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website as well as to improve our offer. 


Contact    

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.

You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. We only use your e-mail address to process your enquiry. Your data will then be deleted unless you have agreed to further processing and use.

Cookies 
 
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

 

 

We use these cookies for the purpose of making our offer more user-friendly, more effective and safer. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.

 

 

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in guaranteeing the optimal functionality of the website as well as a user-friendly and effective design of our offer.

 

 

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, we point out that you may not be able to use all functions of this website to their full extent.

 

 

Under the following links, you can find out how to manage cookies in the most important browsers (including deactivating them):

 

 


Analysis Advertising Communication

The data processing described below in this section, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overriding legitimate interest:

– in the needs-based and targeted design of the website, e.g. in analysis and statistics tools

– to address the site visitors in a targeted manner with interest-related advertising, e.g. conversion tracking

– direct customer communication, e.g. with live chat tools

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you under Article 6, paragraph 1, letter f of the DPA.


Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

Insofar as you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the party responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with applicable data protection laws.

The data processing serves the purpose of analysing this website and its visitors. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de].

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices in use to be fully effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Disable Google Analytics. Google Analytics deaktivieren.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.

Use of Google Ads Conversion Tracking

We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (analysis of visitor activity). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with applicable data protection laws.

When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal information and are therefore not personally identifiable. If you visit certain pages on our site and the cookie hasn’t expired, Google and we can tell that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked across the websites of ads customers.

The information collected using the conversion cookie is used to compile conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users.

Your data may be transferred to the USA. Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with European data protection guidelines.

You can disable personalized advertising for you in Google’s advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de.

Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and following the opt-out instructions there. You will then not be included in the conversion tracking statistics.

For more information and Google’s privacy policy, please visit: https://www.google.de/policies/privacy/

Using the live chat system tawk.to

We use the live chat system of tawk.to inc. on our website (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, “tawk.to”).
The data processing serves the purpose of communication between you and us as provider. For the operation of the system as well as for web analysis purposes, anonymous data is processed. User profiles can be created from this data under a pseudonym, whereby cookies can be used. The cookies enable the recognition of the Internet browser.

The collected data will not be used to personally identify the visitor of this website without the separately given consent of the person concerned. Your data may be transferred to the USA. Tawk.to has subjected itself to the US-EU data protection agreement “Privacy Shield” and thus committed itself to comply with the European data protection guidelines.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Rights of affected persons and storage period

Duration of storage

The data will be stored under consideration of legal retention periods and then deleted after the expiration of this period, unless you have agreed to further processing and use.

Rechte der betroffenen Person
Ihnen stehen bei Vorliegen der gesetzlichen Voraussetzungen folgende Rechte nach Artt. 15 bis 20 DSGVO zu: Recht auf Auskunft, auf Berichtigung, auf Löschung, auf Einschränkung der Verarbeitung, auf Datenübertragbarkeit.
Außerdem steht Ihnen nach Art. 21 Abs. 1 DSGVO ein Widerspruchsrecht gegen die Verarbeitungen zu, die auf Art. 6 Abs. 1 f DSGVO beruhen, sowie gegen die Verarbeitung zum Zwecke von Direktwerbung.


Kontaktieren Sie uns auf Wunsch. Die Kontaktdaten finden Sie in unserem Impressum.

Beschwerderecht bei der Aufsichtsbehörde
Sie haben gemäß Art. 77 DSGVO das Recht, sich bei der Aufsichtsbehörde zu beschweren, wenn Sie der Ansicht sind, dass die Verarbeitung Ihrer personenbezogenen Daten nicht rechtmäßig erfolgt.


Widerspruchsrecht
Beruhen die hier aufgeführten personenbezogenen Datenverarbeitungen auf Grundlage unseres berechtigten Interesses nach Art. 6 Abs. 1 lit. f DSGVO, haben Sie das Recht aus Gründen, die sich aus Ihrer besonderen Situation ergeben, jederzeit diesen Verarbeitungen mit Wirkung für die Zukunft zu widersprechen.
Nach erfolgtem Widerspruch wird die Verarbeitung der betroffenen Daten beendet, es sei denn, wir können zwingende schutzwürdige Gründe für die Verarbeitung nachweisen, die Ihren Interessen, Rechten und Freiheiten überwiegen, oder wenn die Verarbeitung der Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen dient.

Erfolgt die personenbezogene Datenverarbeitung zu Zwecken der Direktwerbung, können Sie dieser Verarbeitung jederzeit durch Mitteilung an uns widersprechen. Nach erfolgtem Widerspruch beenden wir die Verarbeitung der betroffenen Daten zum Zwecke der Direktwerbung.

letzte Aktualisierung: 19.11.2018

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